Client and Participant Testimonials

"Dear Mr. Perry, I just wanted to send a quick thank you for your time and expertise during the recent Service Process Management class that was held in Jessup, Maryland. It takes a certain dedicated individual like yourself to present such a class act to group of people who may think they have all the answers. No matter how long anyone is in this business, it never hurts to get a different look at the trials and tribulations that we all face on any given day. I hope to have the pleasure to be a part of any future presentations that you may be involved in."

Neil Berger, Service Manager, Piazza VW of Ardmore

 

"Good afternoon Donna,

Just a quick note, I got a 100 on my assessment.

I started to use the Service Smart report to go after inactive Customers and have already had quite a few coming in, and Customers are happy I'm contacting them. This afternoon we're going to look at LinkedIn to see how it can help us. My boss thinks I'm the best thing since the napkin. Thank you so much for the help.

Thanks again for your help and ideas,"



Robert Kamal, Service Consultant - Quirk VW Manchester

 

"Donna, I think you were absolutely awesome in the way you taught the course, I would imagine it depends on the make-up of the students how you would have to approach that, but you seem to have a real gift. I look forward to the next time."

Sean Brady, Parts & Service Director, Crown Motor Company

 
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Clients

Client Bennett Client - Callahan Client-Jackson Client-Rufo

 

Audi Read more Read more

Volkswagen of America Read more Read more Read more

DMAX

DaimlerChrysler

bd's Mongolian Grill

Domino's

Customer Relationship Management, Ltd.

Exxon

Ford Motor Company

Ford Asia Pacific

Ford SVTOA

General Motors

GMAC

GM SPO

GM de Mexico

Genesys Health Systems

Harley Davidson

IBM

Lexus

Maritz Training

Melio

Mercury Marine

Michigan State University Department of Criminal Justice Victims Assistance Academy

MotorWorld Automotive Group

National Automotive Dealers Association

Neighborhood Association of Michigan

Nissan/Infiniti

Porsche Car North America Read more

Raytheon

Robert Bosch Company

Ross Roy Communications

Saturn

SeaRay

State of Michigan House Democratic Caucus

State of Michigan - Prosecuting Attorney's Office

Study and Application Consultants, Inc.

Toyota

Delta College Corporate Services

 

 

 
 

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