Porsche Global Certification System Program Launch

After seven months of meetings... strategizing, planning, developing, training and travel (including a trip to Porsche AG in Stuttgart, Germany), BTS is pleased to announce the launch of the Porsche Global Certification System Assessment and Coaching program. In partnership with Porsche Cars North America, BTS professional Coaches and Project Managers will be travelling the country to provide follow-up assessments and coaching to more than 700 Sales Professionals and Service Advisors who are on the path to becoming Certified Porsche Brand Ambassadors.

BTS has been an integral part of the 2011 Porsche Brand Ambassador Certification process for Porsche by providing:

Quarterly Certification Tests for all Dealership personnel
A one-day training program for Porsche Sales and Service Managers to prepare them to coach Brand Ambassadors for success
Facilitation and Project Management for the Porsche Brand Ambassador 5-day training program for Sales Professional and Service Advisors located in cities across the continental US
Design, development and delivery of a comprehensive assessment and coaching process

Porsche is implementing this program in every market in the world. Once this initiative is complete, Porsche will be the first automotive manufacturer to have a globally certified customer-facing workforce.

What's New

Lynn Kuhlmann Earns the CPLP™ Credential from the ASTD Certification Institute

BTS Consulting and Training is pleased to announce that Lynn Kuhlmann has earned the Certified Professional in Learning and Performance™ (CPLP) credential from the American Society for Training & Development (ASTD) Certification Institute. Earning the CPLP™ credential means Lynn possesses the knowledge and skills to be a top performer in the workplace learning and performance field.

Project Management Excellence - Leanne Knowles

BTS Consulting & Training has a cadre of Project Managers to ensure the smooth design, development and implementation of its client's training initiatives. One of those Project Manager's, Leanne Knowles is a "generalist" that so immerses herself in her client's project that she ultimately becomes a specialist in their business by project completion. Leanne is often overheard quoting Thomas Edison – "Hell, there are no rules here; we’re trying to accomplish something." She lives this philosophy by being a multi-faceted and versatile Project Manager that can jump on virtually any project whether it is new or something in-progress.

Experts in Your Field - Tim Perry

At BTS Consulting & Training the automotive industry is a specialty of ours, whether it is management, customer service, business process, finance, operations or warranty, we've got it covered. One of the reasons we can provide training and subject matter expertise is because we have resources like facilitator Tim Perry who brings real-world, real-results to the classroom.