BTS is extremely familiar with the dynamics of today's business environment. Our team of highly skilled professionals has far-reaching business experience in the U.S. and internationally. That experience includes designing, creating and delivering learning interventions for all types of clients including those in the hospitality, health care, automotive, and law enforcement industries.
Our focus is on improving and optimizing individual and organizational performance that result in increased sales, profitability and customer and employee satisfaction.
BTS has created a variety of custom training programs focused on:
Customer Satisfaction
Business and Financial Management
Relationship Marketing
Communications
Marketing, Merchandising and Promotion
Management Development
And a variety of soft skills
Let us create a custom training solution designed with your business goals in mind.
Lynn Kuhlmann Earns the CPLP™ Credential from the ASTD Certification Institute
BTS Consulting and Training is pleased to announce that Lynn Kuhlmann has earned the Certified Professional in Learning and Performance™ (CPLP) credential from the American Society for Training & Development (ASTD) Certification Institute. Earning the CPLP™ credential means Lynn possesses the knowledge and skills to be a top performer in the workplace learning and performance field.
BTS Consulting & Training has a cadre of Project Managers to ensure the smooth design, development and implementation of its client's training initiatives. One of those Project Manager's, Leanne Knowles is a "generalist" that so immerses herself in her client's project that she ultimately becomes a specialist in their business by project completion. Leanne is often overheard quoting Thomas Edison – "Hell, there are no rules here; we’re trying to accomplish something." She lives this philosophy by being a multi-faceted and versatile Project Manager that can jump on virtually any project whether it is new or something in-progress.
BTS has been busy supporting the Volkswagen Academy by designing and delivering four all new Instructor Lead Training (ILT) programs and refreshing three existing ILT courses for calendar year 2011 including...
